Privacy Policy & Terms and Conditions
Privacy Policy :
1. Introduction
Surabhibanerjee.com ("Website") is owned and operated by Surabhi Banerjee ("we," "us," "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
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Non-Personal Information: Browser type, IP address, device information, and cookies for website analytics.
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Order Information: Details of products purchased, order history, and shipping details.
We use your information to:
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Process and fulfill your orders.
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Improve our website and services.
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Send updates, promotions, or important notifications (you can opt out anytime).
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Comply with legal obligations and prevent fraudulent activities.
4. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may share limited information with third-party services (such as payment processors and shipping partners) to fulfill your orders. We do not sell or rent your data to third parties.
6. Cookies
Our website uses cookies to enhance your experience. You can modify your browser settings to disable cookies, but some features may not function properly.
6. Cookies
Our website uses cookies to enhance your experience. You can modify your browser settings to disable cookies, but some features may not function properly.
7. Your Rights
You have the right to:
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Access, modify, or delete your personal data.
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Opt out of marketing emails.
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Request information about how we use your data.
Terms and Conditions:
​​1. Introduction
By accessing Surabhibanerjee.com, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.
2. Products & Orders
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We sell limited edition art prints, postcards, and puzzles based on Surabhi Banerjee’s original digital artwork.
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All orders are subject to availability and confirmation of payment.
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Prices are listed in INR and include applicable taxes(GST) unless stated otherwise.
3. Payment & Security
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Payments are processed securely through [Payment Gateways: PayU/Razorpay].
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We do not store your payment details.
4. Shipping & Delivery
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Orders are shipped within 3-5 business days after payment confirmation.
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Delivery timelines depend on the shipping provider and location.
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We are not responsible for delays caused by third-party couriers or customs.
5. Intellectual Property Rights
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All artworks, designs, and content on https://www.surabhibanerjee.com/shop are copyrighted and owned by Surabhi Banerjee.
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You may not reproduce, distribute, or use any artwork for commercial purposes without explicit permission.
6. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the revised terms.
Refund & Returns:
Refund and Returns:
We work hard to create high quality products, however if for any reason you’re not happy with your order, please get in touch with us within 7 days of receiving your order. We will give you details of how to return the item(s) for either an exchange or refund. Items must be returned in a saleable condition within the packaging they arrived in.
Shipping Policy:
Once your order has been made and dispatched, please allow the following time for postage:
For all orders, within India, we aim to ship your items within 3-5 business days – however it is often sooner. Once dispatched, we will email you to let you know the goods have been sent.
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